We are seeking a highly experienced Senior Intelligent Automation Engineer capable of architecting, developing, and delivering robust, scalable, end-to-end automation solutions using RPA, Agentic AI, and emerging automation technologies.

This role requires deep technical expertise across solution architecture, environment setup, deployments, observability, testing, governance, and continuous improvement. The ideal candidate is a strong communicator who partners closely with business teams to shape automation strategies and deliver high-impact solutions.

While not part of the core requirements, knowledge of Large Language Models (LLMs) is a strong advantage, especially for automations that leverage AI-driven agents and advanced decision-making.

About First Factory

We are a software development company with over two decades of experience, boasting a dynamic team of 175+ professionals actively engaged in diverse projects across various industries. We invite you to join us on this journey as we thrive and embrace fresh challenges.

Key Responsibilities

Design, architect, and deliver enterprise-grade automation solutions using RPA (UiPath and Power Automate), Agentic AI, and complementary automation technologies.
Leverage platform-specific AI capabilities such as UiPath AI Center, Document Understanding, and Power Automate Copilot to build more intelligent automation workflows.
Lead solution architecture, including environment creation, infrastructure configuration, scalability planning, and CI/CD implementation.
Automate deployment processes, enforce version control best practices, and manage release cycles and operational readiness.
Implement strong observability practices (monitoring, alerting, logging, dashboards) to ensure resilient and stable automations.
Define, implement, and oversee automation testing frameworks, including unit tests, integration tests, regression tests, and automated test pipelines.
Develop and maintain scorecards, governance standards, and performance KPIs to measure automation effectiveness and compliance.
Troubleshoot complex issues across applications, integrations, environments, and AI-driven components.
Stay ahead of emerging technologies and determine the most appropriate tool or technique for each automation opportunity.
Serve as a trusted advisor to business stakeholders, leading requirement discussions and presenting solution proposals.
Produce comprehensive technical documentation, including architecture diagrams, design specifications, test strategies, and operational runbooks.
Champion best practices in solution design, maintainability, security, scalability, and lifecycle management.

Requirements

7+ years of experience delivering automation solutions, with a strong focus on UiPath and/or Power Automate.
Hands-on experience with AI-enhanced RPA features such as UiPath AI Center (ML models, Document Understanding, AI Fabric) or Power Automate Copilot.
Proven experience designing end-to-end architectures for enterprise automation environments.
Strong hands-on experience with Agentic AI, conversational AI, or cognitive automation capabilities.
Advanced programming skills in Python, C#, or similar languages.
Deep expertise with APIs, orchestration platforms, integration patterns, Git-based version control, and CI/CD pipelines.
Strong troubleshooting capabilities across system layers, cloud and on-prem infrastructures, and AI components.
Demonstrated experience engaging directly with business stakeholders to gather requirements and communicate technical approaches.
Excellent written and verbal English communication skills.

Nice to have

UiPath, Power Automate, or other RPA platform certifications.
Experience with major cloud platforms (Azure, AWS, GCP).
Exposure to observability tooling, DevOps frameworks, and SRE practices.
Experience with LLMs (such as GPT-based models, open-source LLMs, or vector databases) and their application in AI agents or decision automation.
Background with governance models, automation maturity frameworks, and performance scorecards.